Global Salesforce Rollout and Training

As one of the most ambitious projects of my career to date, this SFDC rollout and CPQ/CLM training spanned the globe, including five major geographic regions (US/C, LATAM, EMEA, APAC, Sri Lanka) in seven major languages. The program is now running successfully in all regions, having trained over 100,000 sales Account Executives and Account managers worldwide and showing a 90% implementation and adoption rate of new processes in key markets.

Skills Highlighted:

Program Management, Project Management, Strategic Planning, Project Planning, Change Management, Learning Program Design, Cross-Functional Collaboration, Managing Tight Deadlines/ Competing Priorities, Building Consensus, Data-Driven Decision Making, Program Design, Curriculum Design, Instructional Design, Train-the-Trainer, Global VILT Facilitation

Project/ Program Management Tools:

SmartSheet, Asana, Google Suite

Learning Tools:

Articulate Rise, Synthesia, Notebook LM AI, Google Suite, Seismic LMS, Zoom

For an audio summary of project highlights, please click here.

Responsibilities

Process

Results